CYBERCHARGER® Phone Holder with 15W Wireless Fast Charger

The Goldstrike Cybercharger® is the evolution of our top rated phone holder. We've gone back to the drawing board to completely redesign, improve, and integrate 15 watt wireless fast charging into the holder. Compatible with all the latest smartphones, in all sizes, the Cybercharger will hold your phone securely while never leaving you without a charge!

*Mount sold separately - works great with our Perch Mount and Left Side Mount (for DCT models)

Features

• Supports up to 15W wireless charging
• IOS and Android support
• Fast charge capable
• Waterproof electronics 
• Strong reinforced black nylon components with soft touch high-grip fingers
• Easy one-handed operations
• Securely grips almost any phone including the case 
• Adjustable from 2-3/8” wide to 4” wide
• Compatible with all Ciro ball mounts
• Rotates 360 degrees allowing portrait or landscape display
• Simple wire harness included, connects directly to any 12v battery with included in-line fuse
• Locking handle can be used on either side of holder
• Adjustable gripping force
• Adjustable bottom foot to accommodate a variety of phone heights 
• Compatible with Qi-enabled cellphone devices
• Power specifications:
• Input -DC12V / 3 amp 
• Power output 15W max
• Power output in standby 60ma max
• Please confirm with your phone manufacture that your model phone has wireless charging capabilities prior to ordering
• Mounting system not included
• Works with Goldstrike mounts:
• Chrome left or right perch mount 58110
• Black left or right perch mount 58119
• Left DCT mount 58111
• Universal ball mount 50132 or 50133
• Mirror ball mount 50120
• Bar mount clamp 50130, 50128, 50131 or 50129
• Universal ball mount 50126
• 3 year warranty
• Patent Pending

Fitment

• For use with Goldstrike ball mounting system
• Phone holder is designed to work with a wide variety of cases, be sure to confirm that your case is compatible with wireless charging technology to utilize the charging features of this holder
• Please confirm with your phone manufacture that your model phone has wireless charging capabilities prior to ordering

Video

Instructions

Click Here for Instructions

Installation time is 60 minutes or less*

*All installation times are based on average installations by the Ciro staff.  Installation time my vary depending on skill set, condition of motorcycle and tools available to the installer.

My phone will not charge troubleshooting:

1. Confirm you have power going to the plug that plugs in to the Cybercharger. 
2. Remove your phone case. Some cases are too thick to keep on your phone while you charge it wirelessly. If wireless charging is not working on your phone, try taking the phone out of its case before placing it on the charging pad.
3. Make sure your phone is QI-enabled. Please check with your phones manufacture if your phone is capable of wireless charging.  
4. Adjust the lower support foot. The Cybercharger lower foot is adjustable to allow you to align the the phone charging coil to Cybercharger coil. To adjust the foot just loosen the bottom center screw on the back a couple turns and the foot will pull out about 5/8". Our charging coils are located right behind the word "Ciro" on the Cybercharger and the phones coils will vary by make and model. We have found most iPhones work with the foot all the way in and other models with the foot pulled out a little. 
5. Disconnect wired headphones or charging cables. If headphones are connected to your phone, it could block the phone from charging.
6. Restart your phone. Restarting your phone can sometimes fix minor software issues and glitches which could be preventing it from charging wirelessly. Please check with your phones manufacture on how to do this. 
7. If the phone has been exposed to the sun for a long period of time the phone may go into thermal overload to protect itself. Once this happens the phone will start shutting off services until the phone has cooled down. Once the phone has cooled down to normal operating temperature place back into the Cybercharger again. 
8. Perform a hard reset on your phone. If your phone is completely unresponsive when you place it in the wireless Cybercharger, you may need to perform a hard reset. A hard reset will force your phone to quickly turn off and back on, which can temporarily fix the problem if your phone is not charging wirelessly. Please check with your phones manufacture on how to do this. 
9. Update your phone. On some phones wireless charging was originally implemented by a software update. If wireless charging is not working on your phone, you may just have to update your phone to enable its wireless charging functionality.
10. If you continue to have issues please contact our technical support at 715-808-0027 ext 100. 

FAQ

Q: Will the ball mount work with our brand ball mount accessories?

A:  All Ciro ball mount accessories used our compact 5/8" ball mounting system. You will need to confirm the ball size with the brand of mount your using.

Q: I installed the Cybercharger on my motorcycle per the instructions and my phone will not charge, what should I do?

A: First check with the manufacture of your phone and confirm that it supports wireless charging.  If the phone does support wireless charging confirm that wireless charging is enabled. We have also found that some model phones will need to be rebooted then placed in the Cybercharger before they will accept wireless charging, this will only need to be done onceIf you continue to have issues please contact our technical support at 715-808-0027 ext 100. 

Q; I installed my Cybercharger and it charges like it should but now my biker will now start. 

A: All wireless chargers generate a ping signal looking for your phone so it knows when to start charging. This signal frequency band can interfere with key fobs, passive start systems or radios within a 12 in radius of the charging base. Try moving your key fob to a different area or pocket. If you continue to have issues please contact our technical support at 715-808-0027 ext 100.